Pathlore will provide technical support for the current release
and two previously releases (x.y). In addition to tracked releases,
Pathlore will support any release that was first shipped in the
previous 24 months.
Product
Support Policy for PHOENIX®/PREFERENCE®
Support Life Cycle by Product
and Release
| Pathlore Author |
| Release |
Release Date |
Support Status |
De-Support |
| OLS Author
(see Authoring
FAQs) |
|
Expired |
03/30/04 |
Phoenix Author
(see Authoring
FAQs) |
|
Expired |
03/30/04 |
| Phoenix Networks 3.0.68 |
|
Expired |
01/01/02 |
| Pathlore OLS |
| Release |
Release Date |
Support Status |
De-Support |
| 4.0.66 |
08/28/00 |
Expired |
08/28/02 |
| 4.2 |
11/02/00 |
Expired |
11/02/02 |
| 4.2.2 |
01/15/01 |
Expired |
01/15/03 |
| 4.3 |
04/03/01 |
Expired |
06/30/04 |
| 4.3.2 |
07/11/01 |
Expired |
06/30/04 |
| Pathlore LMS Registrar
(all) |
| Release |
Release Date |
Support Status |
De-Support |
| 5.0 |
11/01/94 |
Expired |
11/01/96 |
| 5.1 |
03/01/95 |
Expired |
03/01/00 |
| 5.2 |
09/01/95 |
Expired |
09/01/00 |
| 5.3 ER |
06/01/96 |
Expired |
06/01/98 |
| 5.3 |
10/01/96 |
Expired |
10/01/98 |
| 6.0 ER |
02/01/00 |
Expired |
02/01/99 |
| 6.0 |
05/01/00 |
Expired |
05/01/99 |
| 6.5 |
11/01/98 |
Expired |
11/01/00 |
| Registrar for Oracle 6.5 |
08/17/99 |
Expired |
08/17/01 |
| 7.0 |
12/20/99 |
Expired |
12/20/01 |
| 7.0.2 |
03/20/00 |
Expired |
03/20/02 |
| 7.0.3 |
04/19/00 |
Expired |
04/19/02 |
| 7.0.4 (aka 4.0) |
07/31/00 |
Expired |
07/31/02 |
| 7.0.5 (aka 4.2.0.0) |
11/02/00 |
Expired |
11/02/02 |
| 7.0.6 (aka 4.2.2) |
01/15/01 |
Expired |
01/15/03 |
| 7.0.7 (aka 4.3) |
04/03/01 |
Expired |
06/30/04 |
| 7.0.8 (aka 4.3.2) |
07/11/01 |
Expired |
06/30/04 |
| LMS 5.2 |
03/12/02 |
Expired |
12/31/04 |
| LMS 5.3 |
05/30/02 |
Expired |
12/31/04 |
| LMS 5.5 |
09/09/02 |
Expired |
12/31/04 |
| LMS 5.5 SP1 |
01/29/03 |
Expired |
01/29/05 |
| LMS 5.5 SP2 |
06/05/03 |
Expired |
06/05/05 |
| LMS 5.5 SP3 |
10/31/03 |
Supported |
03/31/06 |
| LMS 6.0 |
03/30/04 |
Supported |
03/30/06 |
| LMS 6.0 SP1 |
07/13/04 |
Supported |
07/13/06 |
| LMS 6.0 SP2 |
11/05/04 |
Supported |
06/30/07 |
| LMS 6.5 |
12/10/04 |
Supported |
N/A |
| LMS 6.5 SP1 |
03/07/05 |
Supported |
N/A |
| LMS 6.5 SP2 |
06/07/05 |
Supported |
N/A |
| LMS 6.5 SP3 |
09/08/05 |
Supported |
N/A |
| Pathlore LMS Classroom |
| Release |
Release Date |
Support Status |
De-Support |
| 4.0 |
07/31/00 |
Expired |
07/31/02 |
| 4.2 |
11/02/00 |
Expired |
11/02/02 |
| 4.2.2 |
01/15/01 |
Expired |
01/15/03 |
| 4.3 |
04/03/01 |
Expired |
06/30/04 |
| 4.3.2 |
07/11/01 |
Expired |
06/30/04 |
| 5.0 |
12/20/01 |
Expired |
12/31/04 |
| 5.2 |
03/12/02 |
Expired |
12/31/04 |
| 5.3 |
05/30/02 |
Expired |
12/31/04 |
| 5.5 |
09/09/02 |
Expired |
12/31/04 |
| 5.5 SP1 |
01/29/03 |
Expired |
01/29/05 |
| 5.5 SP2 |
06/05/03 |
Expired |
06/05/05 |
| 5.5 SP3 |
10/31/03 |
Supported |
03/31/06 |
| 6.0 |
03/30/04 |
Supported |
03/30/06 |
| 6.0 SP1 |
07/13/04 |
Supported |
07/13/06 |
| 6.0 SP2 |
11/05/04 |
Supported |
06/30/07 |
| 6.5 |
12/10/04 |
Supported |
N/A |
| 6.5 SP1 |
03/07/05 |
Supported |
N/A |
| 6.5 SP2 |
06/07/05 |
Supported |
N/A |
| 6.5 SP3 |
09/08/05 |
Supported |
N/A |
| Pathlore LMS Enterprise |
| Release |
Release Date |
Support Status |
De-Support |
| 4.0 |
07/31/00 |
Expired |
07/31/02 |
| 4.2 |
11/02/00 |
Expired |
11/02/02 |
| 4.2.2 |
01/15/01 |
Expired |
01/15/03 |
| 4.3 |
04/03/01 |
Expired |
06/30/04 |
| 4.3.2 |
07/11/01 |
Expired |
06/30/04 |
| 5.0 |
12/20/01 |
Expired |
12/31/04 |
| 5.2 |
03/12/02 |
Expired |
12/31/04 |
| 5.3 |
05/30/02 |
Expired |
12/31/04 |
| 5.5 |
09/09/02 |
Expired |
12/31/04 |
| 5.5 SP1 |
01/29/03 |
Expired |
01/29/05 |
| 5.5 SP2 |
06/05/03 |
Expired |
06/05/05 |
| 5.5 SP3 |
10/31/03 |
Supported |
03/31/06 |
| 6.0 |
03/30/04 |
Supported |
03/30/06 |
| 6.0 SP1 |
07/13/04 |
Supported |
07/13/06 |
| 6.0 SP2 |
11/05/04 |
Supported |
06/30/07 |
| 6.5 |
12/10/04 |
Supported |
N/A |
| 6.5 SP1 |
03/07/05 |
Supported |
N/A |
| 6.5 SP2 |
06/07/05 |
Supported |
N/A |
| 6.5 SP3 |
09/08/05 |
Supported |
N/A |
Updated: 09/30/05 |
