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Pathlore provides technical
support for customers that have purchased our Customer Care Plan
(CCP).
Support Resources
Information necessary to submit an issue with Pathlore Technical
Support
Pathlore Product Support Policy
Pathlore Product Release Statement (06/01/01)
Online Support
Pathlore is pleased to offer
Online Support for customers on CCP. Viewing, creating or
modifying your incidents via the web allows you to have instant
access to your company's information as it is updated by your
Pathlore technical analyst. In addition, access to the Pathlore
Knowledge Base provides information to help you search for
common solutions to common problems.
Access the Pathlore Online Support Site
Get started with "Using Pathlore Online" Support document (pdf)
Telephone Support
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North America
Phone:
800-932-6322
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Australia / New Zealand / United
Kingdom
Phone:
00800-32688320
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Mexico
Phone:
001-8664331782
Hours of
Operation:
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Phone office coverage is 8:00 am
- 8:00 pm EST, M-F except holidays
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Pathlore LMS Enterprise, LMS
Classroom, and LMS Registrar receive 24x7x365 services (after
hours and holiday coverage is provided via pager)
DKSystems
Product Support
Phone:
800.552.6552
Customer Care Site
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